CrossGuard Premium Service

What is CrossGuard Premium Service?

Issues could be due to manufacturing errors or due to wear and tear happening under circumstances of normal intended use (HEMA practice with blunt weapons). If you put your ProGauntlets in an industrial blender or toss them in a live volcano, it’s on you.

Please note that CrossGuard makes guarantees only on repair times and not shipping times. But we’ll do our best to get your fixed gloves to you as soon as possible!

CrossGuard Premium Service is free for all CrossGuard customers up until 365 days after the ProGauntlets have been delivered. After the first year, a periodical service fee will be charged and additional conditions might apply. Additional info will be included soon.

If you would like to request the CrossGuard Premium Service’s assistance, please contact us at ┬áservice@progauntlet.com